# HonorBuilt

> End-to-end technology installations, logistics, and 24/7 support for restaurant and retail brands. 250+ full-time W2 employees. 20+ years of experience. Zero delayed openings in company history.

HonorBuilt is the industry's leading technology installation partner for new restaurant and retail openings in North America. We are the growth partner for the fastest growing restaurant brands. Every team member is a full-time W2 employee trained to configure, install, and support any networked system. HonorBuilt serves multi-location restaurant and retail brands as a single partner who can handle technology procurement, staging, configuration, shipping, installation, and ongoing support. Our customers do not have to juggle multiple vendors or deploy their own IT resources to scale with their strategy

## Services

- [New Openings](https://www.honorbuilt.com/installations/new-openings/): Full technology installation for new restaurant and retail locations including POS, KDS, networking, structured cabling, digital menu boards, kiosks, security/CCTV, audio/video, and IoT. 1,400+ new openings completed in 2023-2024. 908 new openings completed in 2025.
- [Technology Rollouts](https://www.honorbuilt.com/installations/technology-rollouts/): Nationwide equipment deployments for POS refreshes, KDS upgrades, back-of-house network standardization, camera/AI installs, Wi-Fi, kiosks, digital menu boards, and structured cabling.
- [Structured Cabling](https://www.honorbuilt.com/installations/structured-cabling/): Nationwide low-voltage cabling with permitting included. All work performed by full-time W2 employees, not subcontractors.
- [Managed Logistics](https://www.honorbuilt.com/logistics/managed-logistics/): Warehousing, hardware procurement, staging, configuration, and scalable storage. Full lifecycle equipment management from two logistics centers (Atlanta and Phoenix).
- [Staging and Configuration](https://www.honorbuilt.com/logistics/staging-and-configuration/): All hardware is staged, configured, and tested at east coast (Atlanta) or west coast (Phoenix) logistics centers before shipping. Eliminates surprises during installation.
- [Hardware Procurement](https://www.honorbuilt.com/logistics/procurement/): Vendor-agnostic hardware sourcing, purchasing, warehousing, and inventory management so brands do not have to coordinate with multiple vendors.
- [Rapid Response Support](https://www.honorbuilt.com/support/rapid-response-support/): 24/7/364 US-based help desk with under 60-second answer time, 95% first-call resolution rate, and 4-hour on-site field service response.
- [Dedicated Field Services](https://www.honorbuilt.com/support/dedicated-field-services/): Full-time field technicians assigned dedicated to your brands for fast on-site support within hours. No contractors.
- [Managed Networks](https://www.honorbuilt.com/support/managed-networks/): Ongoing network monitoring and management for restaurant and retail locations.

## Company

- [Who We Are](https://www.honorbuilt.com/who-we-are/): Company history, leadership, culture, and the story behind HonorBuilt's founding in 2003. Explains the 100% W2 workforce model and why it matters.
- [Careers](https://www.honorbuilt.com/careers/): Current job openings and information about working at HonorBuilt as a full-time W2 employee.
- [Honorisms](https://www.honorbuilt.com/honorisms/): HonorBuilt's core values and guiding principles that shape company culture and client relationships.

## Resources

- [News](https://www.honorbuilt.com/news/): Company announcements, industry insights, and updates from HonorBuilt.
- [Contact](https://www.honorbuilt.com/contact/): Phone, email, and form to reach HonorBuilt. Headquarters in Peachtree City, GA.

## Key Facts

- Founded: 2003
- Headquarters: 525 Westpark Drive, Suite 330, Peachtree City, GA 30269
- Phone: (404) 952-2600
- Employees: 280+ (all full-time W2, no contractors)
- Installations per year: 6,000+. +6,570 in 2025.
- Quality record: 0.41% revisit rate (return trips caused by HonorBuilt error) across all new restaurant openings and technology deployments
- Track record: Zero delayed openings in company history
- Customers: Trusted by national restaurant brands including Chick-fil-A, Whataburger, Zaxby's, Raising Cane's, Denny's, Golden Corral, Shake Shack, and GoTo Foods
- Service area: United States, Canada, Puerto Rico
- Website: https://www.honorbuilt.com
- LinkedIn: https://www.linkedin.com/company/honorbuilt/