Providing Scalable Support for a Fast-Growing Franchise Group

As the owner and operator of hundreds of Burger King, Popeyes Louisiana Kitchen, and Pizza Hut franchises, GPS Hospitality needed a technology support vendor that can provide the same level of service across its large portfolio. The solution had to be scalable, since GPS has grown rapidly through acquisitions. And because GPS has a small internal IT team, the vendor needed to have a high level of support capacity and follow-through.

As a long-term partner, HonorBuilt’s technology support and managed firewall services have proven invaluable as GPS expands its footprint. When a new franchise is acquired, GPS can trust that it will receive quick, effective resolutions when problems arise. With this key piece of the puzzle in place, GPS can continue its growth while maintaining a lean IT operation.